Quality Alerts
We are committed to supplying reliable dive equipment and accessories that meet or exceed Australian safety standards. This page provides up‑to‑date information about product quality issues, safety alerts, and recalls affecting items we sell.
If you own a product listed here, please stop using it immediately and follow the instructions in the notice, including how to identify affected batches and arrange inspection, repair, or replacement. For urgent safety concerns or questions about an alert, contact our support team before using the product again.
DESCRIPTION
There have been incidents reported of QLR4 weight pockets failing during normal operation, which could pose a drowning hazard to users. We recommend taking all necessary precautions and discontinuing use of the affected products immediately.
AFFECTED PRODUCTS
To determine if the BCD you purchased is affected by this voluntary recall, any Oceanpro, Excursion, or Hera BCD with serial numbers within:
608262-695909, 1170357-1180342, 1200001-1200070, 20031001-22082698
and have a QLR handle that DOES NOT contain a date code (see Identifying Marks section) on the underside needs to stop use immediately. Furthermore, if you have purchased QLR4 weight pockets since 07/2019 that do not have a date code, they are also affected by this recall and should be replaced as soon as possible.
AFFECTED PRODUCT PART NUMBERS
| BCD MODEL | PART NUMBER / DESCRIPTION |
|---|---|
| HERA | 08.6212.51 HERA BC, W/QLR4, XS |
| 08.6212.52 HERA BC, W/QLR4, SM | |
| 08.6212.53 HERA BC, W/QLR4, MD | |
| 08.6212.55 HERA BC, W/QLR4, LG | |
| EXCURSION | 08.7135.52 EXCURSION BC, W/QLR4, SM |
| 08.7135.53 EXCURSION BC, W/QLR4, MD | |
| 08.7135.55 EXCURSION BC, W/QLR4, LG | |
| 08.7135.56 EXCURSION BC, W/QLR4, XL | |
| 08.7135.57 EXCURSION BC, W/QLR4, 2XL | |
| OCEANPRO | 08.8430.51 OCEANPRO BC, W/QLR4, Pockets, XS |
| 08.8430.52 OCEANPRO BC, W/QLR4, Pockets, SM | |
| 08.8430.53 OCEANPRO BC, W/QLR4, Pockets, MD | |
| 08.8430.55 OCEANPRO BC, W/QLR4, Pockets, LG | |
| 08.8430.56 OCEANPRO BC, W/QLR4, Pockets, XL | |
| WEIGHT POCKET | 08.0093.04 QLR4 WT POCKET, PAIR |
IDENTIFYING MARKS
The following photos and descriptions are for identification of the BCD’s and QLR4 weight pockets affected. Remember to check both the BCD serial number range, and date code on the weight pocket. The BCD must have both criteria to be affected by the recall.
1. The serial number can be found on the product warning label located on cummerbund:
2. Date code on the pockets can be located on the underside of the handle, shown in the below image:
Part number, description and serial number are located on the outside of the packaging.
(Note: If packaging is missing, BCD can be identified by the model name shown on the product.)
WHAT TO DO IF YOUR PRODUCT IS AFFECTED
If you have in your possession a BCD bearing a serial number shown on the list with QLR4 weight pockets without the date code shown, or QLR4 weight pockets purchased separately that are affected, please proceed to the claim form below. We will then ship you the replacement QLR4 weight pockets for use free of charge. Once the QLR4 pockets are replaced, the BCD can continue to be used and defective pockets should be disposed of.
